Introduction

By using our site, you are consenting to both our Terms of Service (LINK) and Privacy Policies outlined below. This privacy policy applies to information collected through our website and offline organizational involvement including but not limited to online transactions, volunteer, outreach and education programs.

What information do we collect and when do we collect it?

We collect personal information from you when you subscribe to our newsletter(s), volunteer during an MRR program, complete a donation or purchase merchandise through our online store. Depending on the activity, the personal information we collect may include first and last name, street, city, state, zip code, phone number, emergency contact information, and email address.

Salesforce

After any banking transaction, your private banking data will NOT be stored. Personal information, excluding banking data, is stored in our online customer relationship management system provided by Salesforce and is not publicly accessible.

Google Services

We use "cookies" from third-party vendors such as Google for marketing purposes. Data collected includes information about how our website is used, date and time of website visits, devices used to view our website, web pages viewed on our site and time spend on our website. This data is collected on a cumulative basis and does not include information associated with you as an individual.

How do we use the information we collect?

We will never sell, exchange, give or otherwise transfer your personal information to any other company, person or organization without your consent.

By completing a donation, purchasing merchandise, and registering for a volunteer event or program opportunity you are automatically opting in to our electronic mailing list. You will receive emails that may include organizational updates, news, donation requests and future volunteer or program opportunities. If you ever wish to unsubscribe from receiving future emails from Missouri River Relief, you may unsubscribe with the link provided at the bottom of our electronic newsletters or contact us directly using the contact information provided below. After registering for a volunteer or program opporunity we will use your email address to send out important information leading up to the program.

Email is our preferred method of communication. However, if emailing attempts are unsuccessful or we are wishing to discuss a time sensitive matter we may contact you with the phone number provided. Although unlikely, we may also contact you by phone during our programs to discuss program specific details or information.

By completing a donation, purchasing merchandise, or registering for a volunteer or program opportunity you may be included in future fundraising campaigns by physical mail. If you prefer to not be included in future fundraising requests, you may contact us directly with the contact information provided below.

Personal information, excluding banking data, is stored in our online customer relationship management system provided by Salesforce. We use this database to track in-kind and monetary donations, volunteer hours, partner contributions and fundraising reports.

Personally unidentifiable aggregate website data may be analyzed and used to improve the navigability and use of our website. These logs also allow us to count the number of visitors to our website which may be used to evaluate the capacity of our website or assist in fundraising efforts.

How do we protect your information?

All banking, credit and debit card transactions completed on our website through donations and merchandise sales are secured through the payment processor Stripe (LINK). Stripe is certified to the most stringent level of certification available, PCI Service Provide Level 1.  All donations or merchandise transactions completed in person are processed through the payment processor Square (LINK). Both payment processors utilize industry leading encryption, securing your payment data.

Our website is hosted by Delta Systems, Inc. which secures your personal information from unauthorized access, use or disclosure. Delta Systems, Inc. secures any personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Email communications that you send to us may not be secure and we ask that you do not email sensitive or confidential information such as banking information to us.

How can you access and correct your information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact information provided below.

Do we share information to outside parties?

We will never sell, exchange, give or otherwise transfer your personal information to any other company, person or organization. Missouri River Relief may provide unidentifiable aggregate information gathered through the use of our website to reputable third parties for website improvements, but this information will not include personally identifying data.

Contact Us

If you have any questions regarding our privacy policy or terms of use, please contact us

By mail:
Missouri River Relief
PO Box 463
Columbia, MO 65205

By email:
[email protected]

By phone:
573-443-0292

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This website is created and maintained by Missouri River Relief, P.O. Box 463, Columbia, MO 65205
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